We may collect information you provide directly to us, including your name, phone number, email address, event date, rental address, delivery location, booking details, and any messages you send through our website or booking platform.

If you place an order or pay a deposit online, payment information may be processed by our payment processor or booking platform. We do not store full credit card numbers on our website.

We use customer information to check availability, confirm bookings, process payments, deliver and set up rentals, communicate about your event, answer questions, and provide customer support.

We may also use basic website information to improve our website, understand customer interest, and make our booking process easier.

We do not sell customer personal information.

We may share limited information with trusted service providers that help us operate our business, such as our website host, booking platform, payment processor, email or text messaging tools, and delivery or scheduling systems. These providers are used only to help us provide our services.

We may also share information if required by law or to protect our business, customers, equipment, or legal rights.

Our website may use cookies or similar tools to help the site work properly, remember preferences, understand website traffic, and improve the customer experience. You can adjust cookie settings through your browser.

We take reasonable steps to protect customer information. However, no website, payment system, or online service can guarantee complete security.

Our rentals are intended for family events, but our website and booking process are intended for use by adults. We do not knowingly collect personal information directly from children.

You may contact us to ask questions about your information, request updates, or ask us to delete information we no longer need for business, legal, or recordkeeping purposes.